Terms of Services

Welcome to HateemTai. By accessing and using our website (hateemtai.com), you agree to comply with and be bound by the following Terms of Services. Please read them carefully before using our website.

1. General

HateemTai is an online store based in Bangladesh, providing medical equipment and home healthcare products. All products listed on our website are intended for personal or professional use within Bangladesh only.

2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. HateemTai reserves the right to correct any errors, update information, or cancel orders if necessary without prior notice.

3. Orders & Payment

All orders are subject to confirmation and availability.
We reserve the right to refuse or cancel any order at our discretion.
Customers must provide accurate billing and contact information.
Payment methods may include Cash on Delivery (COD), online payment, or bank transfer (if applicable).

4. Delivery Policy

We deliver products across Bangladesh.
Delivery time may vary depending on location and product availability.
Delays may occur due to unforeseen circumstances, and we are not liable for such delays.

5. Return & Refund

Returns are accepted only for defective or damaged products.
Customers must report issues within a specified time after delivery (e.g., 24–48 hours).
Products must be unused and in original packaging.
Refunds or replacements will be processed after verification.

6. Use of Products

All products sold on HateemTai are not a substitute for professional medical advice, diagnosis, or treatment. Customers should consult qualified healthcare professionals before using any medical device.

7. Warranty

Warranty (if applicable) will be provided as per the manufacturer’s terms. HateemTai is not responsible for misuse or improper handling of products.

8. User Responsibilities

By using this website, you agree not to:

Use the site for any unlawful purpose
Provide false or misleading information
Attempt to harm or disrupt the website or its services

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of HateemTai and may not be copied or used without permission.

10. Limitation of Liability

HateemTai shall not be liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products or services.

11. Changes to Terms

We reserve the right to update or modify these Terms of Services at any time without prior notice. Continued use of the website means you accept those changes.

12. Contact Us

If you have any questions about these Terms of Services, please contact us through our website.